Dear Valued Client,
As part of the Advanced Office Systems, Inc. family, your offices, facilities, schools, and healthcare locations are an extension of our Advanced Office Systems. Inc. office. We take the safety of our clients and employees very seriously. In the midst of the Coronavirus (COVID-19) outbreak, we want to assure you that our Service Professionals (SPs) are taking the proper precautionary measures to sanitize your Advanced Office Systems, Inc. equipment while they are at your location on a service call.
How Our Team Handles Your Equipment
Advanced Office Systems, Inc. SPs drive fully stocked vehicles containing thousands of dollars worth of stock parts to ensure they have the regularly used parts to fix your equipment. Along with this stock of parts, they carry an entire kit of cleaning supplies to ensure that they properly clean your equipment. The SPs use many different cleaning techniques and tools, which include rubbing alcohol, lint-free cloths, air sprayers, and vacuums. Rest assured that your device is a much cleaner hub for copying, scanning, faxing, and printing than before your Advanced Office Systems, Inc. SP arrived.
In addition to performing these cleaning procedures for the equipment, the SPs are wearing masks, practice frequent hand-washing and other good hygiene techniques to help prevent the spread of germs.
As a volunteer Deputy Fire Chief, I realize the gravity of this situation and have been actively engaged in training focused on proper hygiene and decontamination. This knowledge has been transferred to my staff.
Our Suggestions to Keep Your Equipment Germ-Free
With so many people touching the control panel, document feeder, output trays, and drawer handles every day, your office copiers and printers can be a hotspot for germs. To clean these areas, the Advanced Office Systems, Inc. team recommends that you first power down your device, pour some rubbing alcohol onto a cloth and wipe down the highly touched areas. Though it might seem easier to use a wet towel or Clorox wipe, these options are not as sanitary or safe for the copier or print device. While it is tempting to spray the glass of your copier with Windex, we highly recommend that you do not use that as a cleaning product for your equipment. We suggest using a very mild glass cleaner and spraying that solution directly onto a lint-free cloth to clean your device.
Finally, to help avoid the spread of illness, we also suggest that everyone in your workplace follow CDC recommendations for hand-washing and COVID-19 prevention. In times when it is not possible or practical for you to power down and sanitize your equipment (for example, in the middle of a workday), basic precautionary measures like proper hand-washing and hygiene are essential.
If you have any questions regarding cleaning your equipment or the procedures of our SPs, please don’t hesitate to contact us at (800) 452-0897.
Executive Vice President